Our Story – DRENCHED.co

ABOUT DRENCHED

At DRENCHED, we’re more than just a beauty brand – we’re a passion project fueled by years of industry experience and a commitment to clean beauty. We are a team of two, woman owned based out of San Diego with extensive beauty industry backgrounds. Between us we have a cosmetologist license, estheticians license, spray tanning certification, nursing degree, and business degree. Our extensive experience spans across tanning salons, hair salons, spas, and cosmetic dermatology offices, equipping us with valuable insights into the needs and wants of our consumers. With a passion for to clean beauty and user-friendly products that deliver results, we are here to DRENCH YOU in confidence and radiance.

OUR MISSION

Our mission at DRENCHED is simple: to empower you to look and feel your best. We believe that beauty should be effortless, and our products are designed to enhance your natural glow while nourishing your skin from the inside out. Whether you’re a seasoned tanning pro or new to the world of sunless tanning, we’re here to help you achieve your desired look with confidence and ease.

EXPLORE OUR PRODUCTS

Looking to enhance your tanning journey? Dive into our shop and discover our comprehensive selection of products. With seamless online ordering and a secure checkout process, acquiring your preferred DRENCHED essentials has never been more convenient.

Copyright &copy 2024 Drenched

DRENCHED

RETURN POLICY

At DRENCHED, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a straightforward return policy to make the process as smooth as possible.

Eligibility for Returns

– Items must be returned within 14 days from the date of purchase.

– Proof of purchase (receipt or order confirmation) is required for all returns.

How to Initiate a Return

– Email: info@letsgetdrenched.com

– Text: 619-432-5412

– Include your order number, the item(s) you wish to return, and the reason for the return.

Prepare Your Package:

– Place the item(s) in their original packaging.

– Include your proof of purchase.

Ship Your Return:

– We recommend using a trackable shipping method. DRENCHED is not responsible for items lost or damaged in transit.

– Ship the package to:

DRENCHED

335 Vista Village Drive

#1061

Vista, CA 92083

Refunds and Processing Time

– Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

– Approved refunds will be processed within [5-10] business days.

– Refunds will be credited to your original method of payment.

– Original Shipping costs will be refunded. Buyer pays return shipping costs.

Exchanges

– If you need to exchange an item for a different size, color, or product, please follow the same return process and place a new order for the desired item.

Damaged or Defective Items

– If you received a damaged or defective item, please contact us immediately via email at drenchedtanning@yahoo.com or text at 619-432-5412 with details and photos of the damage or defect.

– We will arrange for a replacement or refund, including any shipping costs incurred.

Questions

– If you have any questions about our return policy, please contact us at:

– Email: drenchedtanning@yahoo.com

– Text: 619-432-5412

Thank you for shopping with DRENCHED. We appreciate your business and are here to help with any issues or concerns.